Last Updated: April 30, 2026
At TivimatePro, accessible from https://tivimatepro.shop, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tivimate subscription service.
1. Information We Collect
When you use TivimatePro, we may collect the following information:
- Personal Information: Name, email address, billing details when you subscribe to our service.
- Payment Information: Processed securely through third-party payment processors (Visa, Mastercard, PayPal). We do not store full payment card details.
- Technical Data: IP address, browser type, device information, and usage statistics for service optimisation.
- Communication Data: Messages sent to our support team via WhatsApp, email, or live chat.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain your tivimate subscription service
- Process payments and send activation credentials
- Respond to customer support requests
- Send service updates and important notifications
- Improve our website and streaming infrastructure
- Comply with legal obligations
3. Data Protection & Security
We implement industry-standard security measures including SSL encryption, secure servers, and limited access controls. While we strive to protect your data, no method of internet transmission is 100% secure.
4. Third-Party Services
We use trusted third-party services for payment processing, analytics, and customer support. These providers have their own privacy policies and we recommend reviewing them.
5. Your Rights (GDPR & UK Data Protection)
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent at any time
6. Cookies
We use cookies to improve your browsing experience. For detailed information, please see our Cookie Policy.
7. Children’s Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: contact@tivimatepro.shop
- Address: London, United Kingdom